Phone is faster, and once snow is falling it is much faster. Writing it down works too — the form wants four details, and with those four the published range stops being a range.
The address. In this metro that answers more than anything else — it sets your snow zone, and the zone sets how many visits a season actually contains.
The driveway. Roughly how long, and whether the garage is attached at the front or detached at the back of the lot. Those are two different jobs and the difference is larger than most people expect.
Frontage. Roughly how many feet of public walk runs past the property, and whether it belongs in the contract.
Where the snow can go. On a tight lot this is a real constraint, and in Lakewood and Solon the answer is written into city ordinance.
September through mid-November, expect an answer the same day. After that, quoting and plowing draw on the same crew and the same phone — a message left in the middle of a lake-effect band waits until the route is finished.
If you need someone during a storm, call. Do not use the form.
Whoever calls you back is an independent Northeast Ohio contractor trading under their own name, with their own equipment and their own insurance. This site arranges the introduction and nothing else.